Shipping
We aim to dispatch all orders within 1-2 working days.
When your order is dispatched, your tracking details will be updated.
If you have opted for a custom engraving please allow an additional 1-2 working days.
If you are purchasing during a sale or a limited edition release - you can expect an email update with an estimated dispatch date if there any changes to the timeframe.
If you are in a hurry for your watch, please email us.
Shipping guide for watches:
- FREE DHL Express shipping, 1-3 working days
We now include all duties and taxes in the price of your watch.
This means, the price you pay when you checkout is the full price and you will not have to pay any extra charges.
Shipping to Germany: please note due to new legislation in Germany we are no longer able to pre-pay import fees.
This means we will reimburse you after you have paid the bill. To do this we will need: your proof of import fee payment, your full name (of bank account holder), your BIC and IBAN numbers.
Please email us info@mrjoneswatches.com with this information after you have paid the import charge.
Shipping guide for t-shirts:
All t-shirts are printed by us and shipped from our workshop in London. This means if you place an order for both a watch and t-shirt(s), they will be shipped together via DHL. Delivery times for these can be found on our shipping guide here.
If you order a t-shirt without a watch, it will be shipped via a Royal Mail tracked service which usually takes a little longer, or you have the option to pay an additional fee for a DHL Express service. You can see an estimated timescale when you input your address at the checkout.
Shipping guide for straps (unless purchased with a watch):
- Free Royal Mail shipping, 3-7 working days (depending on location)
- €12, DHL Express, 1-3 working days
These delivery times are a guide based on the DHL and Royal Mail terms of service, products may, in some unusual cases take longer to arrive. If this happens, please get in touch.
