Marion Labbez

This design is part of a set of four watches which Marion has produced, each of which embody a different element. In this series, Nuage is the element of air.

London-based Frenchwoman Marion Labbez is one of a handful of verse églomisé specialists working in the UK today. Whilst preserving the venerable tradition of gilding and painting on the reverse of glass, she rejuvenates it with contemporary patterns, colours and textures.

Marion Labbez creates bespoke hand-crafter panels for application on walls, furniture and mirrors for interiors.

www.marionlabbez.com

We aim to dispatch all orders within 2-3 working days.

When your order is dispatched, your tracking details will be updated.

If you have opted for a custom engraving please allow an additional 1-2 working days.

If you are purchasing during a sale or a limited edition release - you can expect an email update with an estimated dispatch date if there any changes to the timeframe.

If you are in a hurry for your watch, please email us.

Shipping guide for watches:

- FREE DHL Express shipping, 2-4 working days

 We now include all duties and taxes in the price of your watch.

This means, the price you pay when you checkout is the full price and you will not have to pay any extra charges.

Shipping to Germany: please note due to new legislation in Germany we are no longer able to pre-pay import fees.

This means we will reimburse you after you have paid the bill. To do this we will need: your proof of import fee payment, your full name (of bank account holder), your BIC and IBAN numbers.

Please email us info@mrjoneswatches.com with this information after you have paid the import charge.

Shipping guide for t-shirts: 

All t-shirts are printed by us and shipped from our workshop in London. This means if you place an order for both a watch and t-shirt(s), they will be shipped together via DHL. Delivery times for these can be found on our shipping guide here.

If you order a t-shirt without a watch, it will be shipped via a Royal Mail tracked service which usually takes a little longer. You can see an estimated timescale when you input your address at the checkout.

Shipping guide for straps (unless purchased with a watch): 

Free Royal Mail shipping, 3-7 working days (depending on location)

These delivery times are a guide based on the DHL, FedEx and Royal Mail terms of service, products may, in some unusual cases take longer to arrive. If this happens, please get in touch. 

Return your watch for an exchange

We are happy to exchange unworn watches.

Fastening the watch will cause damage to the leather. If this is the case, we charge for the watch strap (or we can put the worn strap on the exchanged watch for free).

Please email us directly if you think your watch is faulty.

Return your watch for a refund

To return for a full refund, you have 30 days if purchased online. After this time we can offer an exchange if your watch hasn’t been worn.

If you purchased your watch in-store, we can offer an exchange or store credit only. This is because you’ve seen the watch in person and had the opportunity to try it on. Please let us know if you’re purchasing as a gift.

T-shirt returns and Exchanges

We recommend checking the measurements of our t-shirts on our size guide before placing your order, you can also check them here

However, if your t-shirt is faulty, we can offer an exchange or a refund. In this circumstance, please email us within 30 days of placing your order, with a photograph of the problem, as well as your order number.

To return other products (such as straps) please email us: info@mrjoneswatches.com to arrange this.

EU and International returns

Please send the watch to this address:

Mr Jones Watches (repairs)
61 Dartmouth Road
London SE23 3HN
United Kingdom

Ensure the watch is securely wrapped in bubble wrap to protect it in transit.

Please include a note stating:

- the reason for the return
- a detailed description of the problem with your watch (if sending for repair)
- your email address and your order number
- remember to include your return delivery address, (so we know where to send the repaired watch)

We recommend you use a tracked service. 

As the UK is no longer in the EU, you will have to fill in a Customs Declaration form (usually a CN22).

Please write in the description field "wristwatch, return for factory repair / refund , no commercial value." 

This is essential otherwise an import duty will be levied which you will be liable for (there is no way for us to reclaim this charge).

Please note: we do not cover shipping costs for unwanted items, returned from outside of the UK. If you are returning a watch that is faulty we may be able to reimburse shipping costs if your watch is within warranty, please contact us ahead of sending in this instance.